Marketing Metrics - Written by Michael Leander Nielsen on Thursday, November 15, 2007 6:33 - 1 Comment
23 FACTS ABOUT CUSTOMER LOYALTY AND CUSTOMER SATISFACTION
In Return on Behavior Magazine TeleFaction recently published an interesting (download for free) fact sheet containing 23 relevant facts about customer loyalty and customer satisfaction.
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Marketing Metrics - Jul 25, 2009 5:56 - 0 Comments
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