Marketing Metrics - Written by Michael Leander Nielsen on Thursday, November 15, 2007 6:33 - 1 Comment

23 FACTS ABOUT CUSTOMER LOYALTY AND CUSTOMER SATISFACTION

Facts_telefaction_image

In Return on Behavior Magazine TeleFaction recently published an interesting (download for free) fact sheet containing 23 relevant facts about customer loyalty and customer satisfaction.

Download the document from Return on Behavior Magazine



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Jim Spence
Dec 30, 2008 5:57

Monday I was searching for sites related to Marketing and specifically advantages of direct marketing and I found your site.

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