Marketing tip - Written by Michael Leander Nielsen on Thursday, February 19, 2009 13:42 - 0 Comments

DISCONTINUE OR DIE: MICHAEL LEANDER’S MARKETING TIPS

I admit it: Michael Leander’s Marketing Tips was an experiment. Initiated in December 2008 at a time when I was rather ill, unable to concentrate on anything important. I am going to have to discontinue the  experiment for now. I have learned a lot from this experiment. Below you can see why I am discontinuing, and what I plan to do next.

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ou have received a number of Michael Leander’s Marketing Tips. The program will discontinue. Once you have received message number 13, you will not receive anymore tips this time around.

Let me explain why
The idea for Michael Leander’s Marketing Tips was conceived at a time when I was quite ill with a vicious influenza. During three weeks, I couldn’t concentrate on anything “serious”. Frustrated about cancelled meetings and money generating trips abroad, I desperately needed something to do.

Luckily I found something.

You see, I had long been wanting to test the effectiveness of sequential auto-responders. I have seen many attempting to deploy this email marketing tactic, but my assumption was that only few worked really well. Of course that does not apply to the highly valuable direct marketing tips from the “bloke” whom indirectly got me started in direct marketing. His name is Drayton Bird. He dislikes the word guru, and refers to himself as a writer - or copywriter.

Never the less, this Englishman is so experienced, that you are bound to learn something whenever he opens his mouth. In fact, last September - just before I were to begin my “lecture” at  EADIM - Drayton asked me “Michael, how do I introduce you? You are the only teacher at EADIM whom I don’t know personally. In one sentence, what do I call you?”.

I was totally taken by surprise by his question. Primarily because - at the time - I had so many different roles, titles and focus areas in different companies, that - as I recall it - I asked Drayton, “well - what do you call yourself?”.

I don’t remember how Drayton Bird ended up introducing me, but I do know, that I am still thinking about how to refer to myself when people ask me what I do. Am I a CEO, a marketing consultant, a marketing speaker, innovator, educator, an entrepreneur, a business man, what? In May I expect to be speaking/teaching at EADIM again, and by then, I will know what to call myself - promise.

I have a way of getting sidetracked - so let’s get back to the discontinuation of Michael Leander’s Marketing Tips.

Having decided to experiment with a sequential auto-responder program, I needed to setup a compelling reason for people to subscribe. But before doing that, I had to decide on my objectives; what did I want to accomplish?

This is what I wanted to accomplish
Apart from generally testing sequential autoresponders, I had a few other objectives in mind;

- brand myself as a knowledgeable marketing person (yeah - I know), but without being perceived as an info-marketer (most of whom are charlatans, at best)
- test the conversion from the Meemoo2 blog to sign-up for the Marketing Tips by applying different subscription techniques
- test the open rate, click through rate and opt-out rate over time
- accomplish a certain level of virality by seeding the videos to different video-channels

I must say, that I am happy to have met three out of five objectives. The personal branding part obviously requires that you found the information valuable. And I am afraid, that I failed miserably on that one.
The video seeding worked out, but attracting significant views which in turn would deliver traffic to the blog -  without any further seeding or marketing effort - was  not accomplished. I believe that the videos posted on Metacafé and five-to-six other video sites have generated less than 1.000 visitors to the blog over a 2 month period. (but of course publishing the videos to the sites takes less than 5 minutes per video, so….)

The compelling reason to subscribe
As mentioned, once my objectives had been set, I needed to define a compelling reason to act. No matter the quality - or lack of - the information shared, I had to be sure that people would signup for the experiment. I toyed around with a few ideas, but decided on the one you subscribed to; “Get a complimentary marketing tip in your inbox every 3 days”.

Judging from the most effective of the two pop-ups used on Meemoo2, this “USP” worked rather well seeing that 6,5% of all unique views of the pop-up returned a subscriber. (compare that to 15% of dedicated surfers to the subscription form for Meemoo2 Newsletter and 7,5% on average signing up after visiting one of my web-seminar event pages).

So that all worked out well.

By the way, I did consider charging money for my tips. First and foremost to attract a qualified group of people, but then I decided not to do that in phase 1, but save that option for later.

Why?

Well, I have been a firm beliver in the old direct marketing saying “any good relationship starts by one of two parties giving away something for f-ree”.

Here is what went wrong
In terms of content I decided - as you know - on sharing marketing tips. And since I am no copywriter and my written English is hardly fluent, I decided to share tips using video, power point and what not. And there is nothing wrong with video. On the contrary, I suppose, many people are likely to watch and listen to a video rather than reading the same materiale in an article. I was  indeed aware that my spoken English isn’t fluent either, but I assumed that a large proportion of subscribers would not be native English speakers either.

The first 8 or 9 videos I produced within 5 or 6 days. The rest in the beginning of January 09. The first videos are outright horrible, but I’d like to think that they improved after I started using a different “technique” allowing me to focus on certain areas of the screen or slide.

But the real problems I encountered were these;

1.  It requires some 7-10 hours of work to produce a quality video with a maximum lenght of 5 minutes

If one is to ensure a great viewing and listening experience, that is. It involves deciding on a topic, research, testing the solution talked about, preparing the power point or similar, shooting the video, editing the video, publishing the video, writing the accompanying blog post and publishing the email)

2. Keeping the marketing tips to less than 5 minutes proved more than difficult to me.

I have realized why people study for 4 years to become a journalist. I found it difficult to decide which information would be relevant to you, and which not. Also deciding on how much to show, and how much to leave up to you to find out, proved a challenge. Generally speaking, the whole ordeal was challenging, and I realized that eventhough - I guess - I could write books about what I know, I need to study a long time to fully understand how to use this media effectively with a high degree of viewer satisfaction in mind.

3. The email marketing autoresponder program
Before I began acquring subscribers, I checked with my existing email marketing service provider to see if they offer the feature I needed for a sequential auto-responder. They are called Exact Target, but they were asking quite a bit of money to have that feature enabled. So I had to look around for something else. I decided on Aweber,. And Aweber may be a good tool for someone whom do not require a lot. But it is not a good tool for me. First of all, many subscribers have experienced that their name wasn’t spelled right or included “strange codes such as (/%#)(/”. Why? Because Aweber cannot handle “foreign characters”.   Secondly, while the autoresponder from Aweber does work and do the job it is supposed to, editing newsletters with Aweber is annoying. For me.
But the biggest challenge with Aweber is the inability to actively use profiling features which would allow me to gradually acquire more knowledge about you. YES - YOU.

As a marketer, I am sure you will agree that understanding your audience and being able to target your audience with relevant information and offers in a timely fashion is evidently crucial - that is if you are looking to maximize your response, increase your click-rates and prolong the life of your subscribers. Right?

Discontinuation, but why die
It is really simple. I have a strong feeling that the Michael Leander’s Marketing Tips haven’t been valuable to you. Now maybe some of the hundreds of subscribers have found valuable information, but I had to make - lets call it - a decision relating to my personal brand.

Should  I continue knowing that I cannot live up to my own standards and expectations with a great risk of disappointing you and other subscribers?

or

Should I discountinue - take one step back and then relaunch Michael Leander’s Marketing Tips when I know I can deliver great content, a great viewing experience and achieve my own personal and business objectives at the same time?

I have chosen the latter. In my 20+ years in marketing, I would like to think that some people have experienced me as a marketing innovator and a competent one. Of course some people do not share that opinion, and that’s ok too. Part of getting older - and hopefully wiser - is to think up and implement projects with the highest possible odds of succeeding.

My odds are currently not on my side. Over the next months I am going to think, research, think and then test a number of scenarios. If any of these scenarios are feasible with a high probability of being able to engage you and retain your engagement, I will be back.

Until then, I invite you to signup to receive the Meemoo2 Marketer newsletter, which is published 2-3 times each month. Go get it now and claim your gratis report.

If you have comments or thought, critique or even praise, please do share here.

For now, I want to thank you for the interest you have shown in my experiment.

Best regards

Michael Leander

PS: You are welcome to join one of the web-seminars on offer. Many of them offer you participation at no cost to you.



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