Current Affairs, Marketing campaigns and case studies - Written by Michael Leander Nielsen on Thursday, April 23, 2009 6:28 - 10 Comments

What I learned about Twitter in 48 hours

It is no big secret that I have a rather skeptic attitude towards Twitter. But as any true direct marketer knows, everything must be put to the test before deciding the effectiveness of any marketing activity.

I am going to share with you my experiences and experiments as I learn more about Twitter, the mechanisms, what works and not. This is the first entry of about 5 or 6 posts between now and July. The objective is clear: I want to find out how Twitter works from a corporate marketers point of view. And I am going to share all the details, frustrations and experiences with you.

People keep telling me that Twitter is very powerful. Eventhough I have endorsed Twitter as part of my Michael Leander’s Marketing Tips series, I am not convinced.

I’ve had a Twitter account since May 2008. I have posted some 70 posts (they are called Tweets) since then, and until two days ago I was the “proud owner” of around 70 followers, while I was following 25 people, most of whom really didn’t Tweet about much of particular interest to me. Bear in mind, that I have not really been into the whole Twitter-rave and as such I am not basing my skepticism on my own past efforts, but - let’s say - rather an educated hunch. Also it is important to emphasize that while info-marketers of all sorts - including the creepy ones - may have seen successes on Twitter, my objective is to understand how Twitter can work from a corporate direct marketers point of view.

Why the experiment?

Martin Meyer-Gossner of The Strategy Web firmly believe that Twitter indeed can be a productive marketing tool. I respect Martin’s opinions a whole lot - he is not only a clever Münchener, but also an experienced one. So I decided to prove Martin right - or wrong, whichever it may turn out to be. Moreover, as you may know, I would like to be able to advice clients on basis of things I actually have practical and relative in-depth knowledge about. So I thought this little experiment might do me some good, and - hey - who knows, I might learn something valuable in the process. If you find this and the future posts useful, I view that as an added bonus.

How I am going to prove or disprove the value of Twitter?
I am going to keep it simple. But remember I only care about Return on Marketing Investment. I don’t care about awareness, irrelevant traffic, number of followers or anything that cannot be measured in a proper and tangible fashion.

My number one objective is to prove that my active Twitter presence can deliver a positive Return on Marketing Investment and meet my primary objectives within a relative short period of time. Let’s say 8 weeks.

I am going to measure ROMI by following these principles;

Cost:
- each hour I spend attracting followers, posting and following up on my Twitter activities will be logged
- each hour is going to be set at a cost price of € 65, which is the expected cost per hour  a marketing assistant costs an average company in Norther Europe (including social welfare etc).

Return:
My primary objectives are to
a) attract attendees to web seminars organized by Markedu
b) attract newsletter subscribers to Meemoo2 Marketers newsletter
and secondary objective is to
c) attract visitors to this blog

I have worked out these monetary values to measure against the cost;
a) acquisition cost for a web seminar registration at € 8,50
b) acquisition cost for a newsletter subscriber at € 5,00
c) no monetary value because the blog is not yet designed to effectively convert visitors to newsletter signup and/or registration for web seminars.

Starting point and plan
Critical mass, critical mass, critical mass.
My past employees, co-workers and past and present clients know that critical mass is a mantra of mine. And with good reason. (if only more marketers understood the importance of critical mass, the world would be a better place…. - nah, just kidding).

My starting plan specifically address the critical mass issue. It is evident that I am not going to be a successful marketer on Twitter with only 70 followers. I need more. Lot’s more.
It is also clear that - eventhough, I am sure, it would be fun to follow and be followed by different people with different backgrounds - I need to attract followers whom take an interest in marketing in general.
Secondly - over time - I need to primarily target people living in/working in Europe, the Middle East and Asia.

To get things started in a good way, my intention for the first couple of days was to merely get the ball rolling. I know from experience when something good happens fast, it is really motivating for marketers to stick to the plan. What an idiotic statement. You - as any bicecycle rider - know that going downhill is easier than uphill, right? Well, I decide to take the easy route downhill for the first couple of days.

My objective was to go from 70 followers to 250 in 48 hours. As you can see from the illustration above, I met that goal. I went from 70 followers to 496 followers in less than 48 hours.

Early next week I am going to share with you what I did, how I did it and why everyone with an IQ of 40 or more can do just the same (and you don’t need to buy tutorials, videos, training courses or anything like that - this is so simple)

Oh, wanna follow me on twitter? Please do - click here to go to my profile



10 Comments

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Michael Leander Nielsen
Apr 23, 2009 6:37

If you want to follow the progress of my followers, you can do so here:
http://twittercounter.com/michaelleander/all

Martin Meyer-Gossner
Apr 23, 2009 9:23

Good to see you are accepting my advice to test Twitter… hope your test will be successful… and, sure, we all want to know how you got to 250 followers in 2 days.

Michael Leander Nielsen
Apr 23, 2009 18:09

UPDATE: 10 New followers every hour for 50 hours straight.

A quick update before I join my wife for the parent-teacher meeting:
My Twitter followers now count 630 - a little over 48 hours after my experiment began. Subtract the 70 I had when I started out, and you’ve got a gross increase of 540 followers in 50 hours.

Let’s see if that can be repeated over the next 48 hours starting Friday morning at 7 am.

Michael Leander Nielsen
Apr 24, 2009 6:52

UPDATE: Michael Leander at Twitter added another 146 followers in less than 12 hours
At time of writing this there are 776 great people following me. That is an increase of 146 Twitter followers since 6 pm last night (about 12 hours ago) and I suspect the growth will slow down now since all I have time for today is to post one link - and frankly, I don’t think that link will do a whole lot of follower acquisition.

Oh, you can follow me to: http://twitter.com/michaelleander - if you don’t have a Twitter account yet - now is a good time to get started. After all, you surely don’t want to be the last marketer in the Universe on Twitter, do you :-) ?

Michael Leander
Apr 27, 2009 20:25

UPDATE: Current number of followers count 870.

What is interesting is that my theories are being put to the test, and some are proven right. F.ex. that some people whom follow some of the “tricks” to increase the number of followers fast - really follow the instructions - including the unfollowing part. At some point this weekend, I checked the follower status - left the computer - and refreshed the next morning to learn that some 30 people had unfollowed me during the 8 hours or so I was away from the computer.

Interesting. And especially interesting to see the critical mass game being played by friends and foes.

Don’t want to reveal too much at this point, however my web analytics tool tells me that I am in fact slowly, but surely driving traffic from Twitter to this very blog. I will reveal actual numbers and conversion rates within the next couple of weeks.

I will update the article with more indepth info next week, however I am wondering when I get the first complaint about “reTweeting” this article.

Sandra Kumorowski
May 4, 2009 22:14

Hello Michael,

I hope all is well.
I am really interested in the results of your Twitter ROMI experiment. I have just recently become a Twitter member and have always wondered what was the real value of twittering and how it can be effectively used for integrated marketing campaigns.
It will be very interesting to see your numbers, Michael:
a) how many attendees to web seminars organized by Markedu were from Twitter
b) how many new newsletter subscribers to Meemoo2 Marketers newsletter were from Twitter
c) how many new visitors to this blog were from Twitter

Also, it would be interesting to see a), b), c) trended on a graph over time together with a number of visitors and strategies/tweets you used to get new followers and/or to promote your brand.

Keep us posted.

Best,
Sandra

Michael Leander Nielsen
May 16, 2009 10:14

UPDATE: Current number of followers 859

I have not been able to update this experiments for a while due to travelling and a busy schedule, however it has indeed been interesting observing how I gain around 15-20 new followers each day without doing anything to deserve it, however most of them (new and old ones alike) unfollow me as well. In other words, the “chain letter mechanism” I have mentioned earlier still works. People follow people with an objective to increase their own following and once they notice that I do not follow them back, they unfollow.

I am now going into the second phase in which I plan to post links to web seminars and more. I expect to post the next update in about 10 days time revealing some numbers and conversion rates.

Stay tuned.

Heidi Forbes Öste
May 18, 2009 8:47

Interesting experiment Micheal. I look forward to hearing the results. One thing you might want to do it add the ability to tweet this post. It all feeds full circle, my friend.

Good luck!

Michael Leander Nielsen
May 18, 2009 8:51

Heidi, thank you so much for your input and well wishes. I will have to talk to the tech-guys to see how we do that, but a great input indeed.

Torstein Risnes
Jun 9, 2009 23:46

Hi Michael

Some people here http://www.iallenkelhet.no/et-lite-twitter-eksperiment#comments find your experiment interesting, so you might post a link there when you post your results.

Cheers,
Torstein

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