Posts Tagged ‘customer experience’
Marketing Personalities - Monday, July 6, 2009 13:13 - 0 Comments
Michael Leander interviews Fredrik Abildtrup about measuring the customer experience
In a new video interview with a marketing personality, Michael Leander talks with Fredrik Abildtrup - the CEO of TeleFaction. Fredrik Abildtrup talks about the importance of the customer experience and how to measure the customer experience.
Michael Leander’s shades is not a case of imitating the Blue Brothers, but rather a precaution due to an exceptionally vicious eye-infection at the time of shooting.
Watch the video here
Fredrik Abildtrup can be found on LinkedIn, at TeleFaction’s corporate website in English, in Danish or in German. TeleFaction is also the publisher of the Return on Behavior Magazine in English and in German.
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