Posts Tagged ‘customer experience’
Marketing Personalities - Monday, July 6, 2009 13:13 - 0 Comments
In a new video interview with a marketing personality, Michael Leander talks with Fredrik Abildtrup - the CEO of TeleFaction. Fredrik Abildtrup talks about the importance of the customer experience and how to measure the customer experience.
Michael Leander’s shades is not a case of imitating the Blue Brothers, but rather a precaution due to an exceptionally vicious eye-infection at the time of shooting.
Watch the video here
Fredrik Abildtrup can be found on LinkedIn, at TeleFaction’s corporate website in English, in Danish or in German. TeleFaction is also the publisher of the Return on Behavior Magazine in English and in German.
- Free web seminar: How to measure the customer experience to increase customer loyalty
- PITFALLS IN CUSTOMER SURVEYS
- 5 INTERESTING WEBINAR RECORDINGS - FREE FROM LOYALTY LAB
- Creating and Feeding the Customer Management Strategy
- CUSTOMER EXPERIENCE: EVERYTHING IS AN EMOTIONAL BUY
- ALERD Part 2: THE NEW PARADIGM IN DYNAMIC CUSTOMER SURVEYING
- NEW PARADIGM IN CUSTOMER SURVEYING: ASK, LISTEN, EVALUATE RESPONSE, DIALOGUE
- WHAT IS ON THE MIND OF THE MARKETINGBOSS: SURVEY RESULTS
- LOYAL BEHAVIOR REFLECTS ON ROI :: CASE STUDY
- ONLINE CUSTOMER EXPERIENCE IS SERIOUS BUSINESS
- MARKETING INSPIRATION AND REAL CUSTOMER EXPERIENCE MIGHT MAKE YOU STAY MORE NIGHTS IN MADRID
Most Popular Content
- Innovation: Video inside print magazine
- Did you know 4.0 - new version of the Shift video
- Chris Anderson video interview: Free the future of radical price
- Study: Facebook campaign for B2B marketers
- CMO Trends 2010 Survey
- Social media: Sprite takes Youtube and Facebook to the next level
- Internet marketing in Cyprus
- Das neue Bundesdatenschutzgesetz (BDSG) – Die neuen Herausforderungen für Vertrieb und Marketing… Von Opt-Out zu Opt-in !
- Cavendish Hotel, London, United Kingdom - video
- The social media revolution video
- Michael Leander talks to Drayton Bird
- Copywriting is also a skill that takes years of practice to become very effectiv...
- Video Marketing is an interesting and very effective way to market affiliate pro...
- I also promote some of my affiliate links on Facebook by making Facebook fan pag...
- Hi, email marketing is one of those topics that seems to go under the radar thes...
- Very interesting- but I could have told you that putting a picture of you on the...
- You also could consider to integrate - on your own webpages - a web application ...
- With Internet marketing, it is really important to think about the customers bec...
- Here is a good one, number one printer in USA sent the client a PDF proof of a 9...